SUMMARY:

Reporting to the Director of Colleague Learning & Development, the Training Manager is responsible for increasing the company’s productivity and retention by teaching new skills and job content to new and existing employees.  May assist Director of Colleague Learning in program design and development.  Tracks performance daily for all new hires for weekly assessment.  Ultimately, helps to develop our colleagues’ skills in order to improve quality of work, productivity and retention.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Assists with New Hire training.  May lead a group of trainees for a defined period or participate in specific trainings as a subject matter expert.  Responsible for ensuring that the new hire training program is delivered consistently, and that achievement of each new hire is tracked.  Assists in design of curriculum, exercises, role plays, and other learning activities using real life data, clients and candidates.
• Monitors performance of all new hires on a daily basis.  Provides daily feedback and coaching to all new hires to ensure that the trainees are progressing through training at the required rate.  Provides an assessment of each trainee weekly to the Director of Training and recommends retention or termination of trainees.
• Tracks learning, skill, and KPIs for each trainee to determine when each trainee will be released to the Field, as well the appropriate Market and position into which each trainee will be placed.
• Conducts training for field employees on best practices, new technologies, new skills, etc. to help close skill gaps.
• Helps to identify early in career future leaders.

MINIMUM EDUCATION & EXPERIENCE REQUIREMENTS:

Bachelor’s degree or equivalent experience highly preferred. Minimum of two years prior training/coaching experience required.  Working knowledge of the overall business functions and sub-functions.

KNOWLEDGE, SKILLS & ABILITIES REQUIREMENTS:

• Proven ability to facilitate classroom and remote training sessions.
• Excellent written and verbal communication skills.
• Strong coaching skills, with the ability to provide fair, honest feedback.
• Ability to establish and maintain highly effective, collaborative working relationships at all levels of the organization, including across brands and corporate functions.

• Strong organizational, planning and prioritization skills.
• Excellent analytical and reporting skills.

KEY LEADERSHIP BEHAVIORS:

• Collaborates with across business unit at all levels.
• Creates value by ensuring consistent training in accordance to defined curriculum to drive business outcomes in the right way.
• Is self-aware and actively seeks new experiences, information, knowledge and feedback to create ideas and bring about positive change for self and others.
• Acts as a role model; mobilizes new hires to engage in positive actions within the organization and in the community.

It’s an exciting time to be part of our team. We’re proud to be a global thought-leader and care about doing the best job we can to ensure better futures for everyone. We do this by building our Future@Work strategy as a united team of 30,000+ colleagues with a collective spirit working in over 60 countries globally.  

You’ll have the opportunity to grow across a variety of interesting jobs and careers over our extensive portfolio of global brands. We empower our colleagues to work in the smartest, most efficient ways to achieve total balance between the demands of their jobs and their lives. That’s why we give you the autonomy and support you need to work in the way that makes you most productive, agile, confident, and insightful. 

Putting people first, pioneering with a collective spirit and always advancing with a growth mindset -that’s what we stand for at the Adecco Group. Here, we are all individuals with a unique perspective on the world we live in. That’s what makes us stronger. Whoever you are and whatever your background, you can be yourself. So, we aim to build on the attributes that make you, you. We offer a range of world-class resources for upskilling and development, satisfying your curiosity while the sharing skills, knowledge, and expertise to grow together.  

Make an impact where it matters most. 

We believe that having an understanding of the hiring process helps you to prepare, feel, and be, at your best. As a global, multi brand organization with multiple different roles, our application process can vary.

On our career site, you will find some of the key steps you can expect to guide you along the way.

As one of the world’s largest employers we believe in talent, not labels, and focus on the diverse and unique skills our people bring. We seek to foster a culture of belonging and purpose, an environment where everyone can thrive and feel engaged, and where difference is respected and valued. Our commitment to equity, equal opportunity, inclusion, and diversity is part of our broader commitment to respecting fundamental human rights across our value chain. The Adecco Group is proud to be an Equal Opportunity Employer.

Equal Opportunity Employer/Veterans/Disabled 

The Company will consider for employment qualified applicants with arrest and conviction records 

The Company may require proof of COVID-19 vaccination at time of hire based on client policies or certain regulatory requirements.  As such, TAG may require you to report your COVID-19 vaccination status at time of hire unless prohibited by a state law.   The Company will consider requests for exemption based on medical/disability or religious reasons, or additional reasons if permitted by state law