With a focus on creating an exceptional customer and candidate experience, places candidates from a pool of qualified individuals identified by the Central Delivery team. Provides associates with continued employment and clients with skilled candidates that are well-matched to their unique hiring needs. Offers exceptional customer service to clients, candidates, and associates while promoting the company brand and company culture. Expands business at existing clients by increasing wallet share, reducing associate attrition, and fostering associate re-employment.What you’ll be doing
• Building and maintaining relationships with both passive and active candidates and associates via regular contact to increase wellness at work, retention and employability. • Partnering with the Central Delivery teams to build and maintain a diverse candidate pipeline that addresses client needs. Identifying, evaluating and recommending innovative solutions to address client requirements and issues. • Networking extensively in the marketplace to ensure access to local talent. Exercising grassroot efforts as required to supplement Central Delivery. • Assessing candidates to ensure qualification match and overall compatibility with client requirements. • Coaching candidates for success in client interviews and serving as an advocate for candidates with clients. • Providing associates with feedback, coaching, conflict management and counselling for successful on-the-job performance. • Counselling associates on how to develop and meet their professional goals, providing support and feedback to help overcome barriers, and identifying a training plan (up-skill and re-skill) to improve employability with clients. Striving to retain and re-employ associates at end of assignment. • Developing relationships with clients and business leaders to foster business growth and understand the unique requirements of each client. Partnering with existing clients to define strategic objectives and hiring needs. • Growing wallet share on a portfolio of small to medium local clients. Building and maintaining knowledge of target industries, clients, roles, market share and competition. • Maintaining retention of individual clients while maximizing fill rate and time to fill and ensuring high NPS scores. • Maintaining general knowledge of Adecco’s service portfolio to be able to price and sell services (temporary, conversions and permanent placement business). • Performing other duties and special projects as assigned.About you
We want to set you up for success! To help us do that, here is what we are looking for from you: • Completion of post-secondary education in related field or years of equivalent experience demonstrating progressive responsibility • A minimum of two (2) to three (3) years of related experience, ideally in a service-oriented environment • Experience recruiting and/or working within the Human Resources solutions industry is an asset • Proficient with Microsoft Office products including Word, Excel, Teams and Outlook • Excellent interpersonal and communication skills, both written and verbal, along with an ability to influence and motivate others • Superior organizational skills; while meeting deadlines consistently, can effectively manage multiple tasks and prioritize any new tasks as required • Proactive and able to solve problems effectively and rapidly through recommending and implementing creative solutions • Proven consistently high levels of customer service performance, with an ability to establish and maintain effective working relationships and identify opportunities for new business • Flexible and adaptable to changing business needs • Bilingualism (French/English) is an assetWhy choose us?
It’s an exciting time to be part of our team. We’re proud to be a global thought-leader and care about doing the best job we can to ensure better futures for everyone. We do this by building our Future@Work strategy as a united team of 30,000+ colleagues with a collective spirit working in over 60 countries globally.
You’ll have the opportunity to grow across a variety of interesting jobs and careers over our extensive portfolio of global brands. We empower our colleagues to work in the smartest, most efficient ways to achieve total balance between the demands of their jobs and their lives. That’s why we give you the autonomy and support you need to work in the way that makes you most productive, agile, confident and insightful.
Putting people first, pioneering with a collective spirit and always advancing with a growth mindset - that’s what we stand for at the Adecco Group. Here, we are all individuals with a unique perspective on the world we live in. That’s what makes us stronger. Whoever you are and whatever your background, you can be yourself. So, we aim to build on the attributes that make you, you. We offer a range of world-class resources for upskilling and development, satisfying your curiosity while sharing skills, knowledge and expertise to grow together.
Do you want to make an impact where it matters most? Apply NOW!A journey to bring out the best in you
We believe that having an understanding of the hiring process helps you to prepare, feel, and be at your best. As a global, multi-brand organisation with many different roles, our application process can vary.
On our career site, you will find some of the key steps you can expect to guide you along the way.
Cosa significa far parte di Adecco Group.
Da oltre 50 anni promuoviamo l'incontro di migliaia di persone dall'esperienza e dalla cultura diverse con opportunità di lavoro in tutto il mondo. Offriamo soluzioni e servizi di qualità elevata nel settore delle risorse umane, sostenendo il mondo del lavoro per offrire ai nostri clienti un'esperienza su misura e alle persone che lavorano con noi motivazione e orgoglio. Far parte di questo gruppo internazionale significa far parte di una comunità di persone che si spronano a vicenda a dare il meglio di sé. Il tuo lavoro offrirà nuovi stimoli alla vita dei nostri clienti. Farai parte di una rete di persone dedicate e professionali che credono in ciò che fanno.
E ci crederai anche tu.