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Azure Virtual Desktop/RDS Operations Engineer

Dettagli dell'offerta

location-pin Praga, Hlavní město Praha, Cechia
location-tag 210001XS

Mission

The Adecco Group, the world's second largest Human Resources provider, and a Fortune Global 500 company, is looking for an Azure Virtual Desktop/RDS Operations Engineer, to join Adecco's IT Hub. You would be part of our Global IT organization, within Digital Workplace Operations pillar.

Responsiilities

  • Third level technical support for Adecco internal customers
  • Incident, problem and change management with the primary objective to guarantee platform stability
  • Create and Keep technical documentation up-to-date
  • Coordination and, if necessary, education of third parties and local resources
  • Manage platform capacity
  • Report incident status to Operations Manager
  • Actively participates in Critical Incident Management
  • Give visibility to the Service Owner and Operations Manager on risks and opportunities
  • Manage the AVD and RDS, policies, configuration etc...
  • Activate conditional access per application (Office 365, Salesforce etc...)
  • Contact point for all run topics related to AVD/ RDS
  • Daily production, change management (patches, AVD, RDS), included participation to the CAB
  • Ensure the resolution of level 2/3 incidents and manage the problems linked to the solution
  • Ensure the correct implementation of changes and request necessary sign offs

Skills

  • Solution Specialist with solid experience in relevant technologies, for example Azure Virtual Desktop, Azure AD, RDS, App-V, Citrix and their management tools in a multi-national company 
  • Knowledge of Windows Server 2008 and 20016
  • Analytical mind and problem-solving abilities
  • Very good problem-solving skills
  • Well organized with the ability to prioritize the most important tasks
  • Evaluate information, identify key issues and formulate conclusions based on sound, practical judgment, experience and common sense\
  • ITIL certification a plus
  • ServiceNow experience a plus
  • Azure and MFA knowledge is a significant advantage

The Adecco Group is the world’s leading HR solutions partner. We provide more than 700,000 people with permanent and flexible employment every day. With more than 34,000 employees in 60 countries, we transform the world of work one job at a time. Our colleagues serve more than 100,000 organisations with the talent, HR services and cutting-edge technology they need to succeed in an ever-changing global economy.  As a Fortune Global 500 company, we lead by example, creating shared value that meets social needs while driving business innovation. Our culture of inclusivity, fairness and teamwork empowers individuals and organisations, fuels economies, and builds better societies. These values resonate with our employees, who voted us number 7 on the Great Place to Work® - World’s Best Workplaces 2020 list.  We make the future work for everyone.


The Adecco Group is based in Zurich, Switzerland. Adecco Group AG is registered in Switzerland (ISIN: CH0012138605) and listed on the SIX Swiss Exchange (ADEN). The group is powered by eight lead brands: Adecco, Modis, Badenoch + Clark, Spring Professional, Lee Hecht Harrison, Pontoon, Adia and General Assembly.

Cosa significa far parte di Adecco Group.

Da oltre 50 anni promuoviamo l'incontro di migliaia di persone dall'esperienza e dalla cultura diverse con opportunità di lavoro in tutto il mondo. Offriamo soluzioni e servizi di qualità elevata nel settore delle risorse umane, sostenendo il mondo del lavoro per offrire ai nostri clienti un'esperienza su misura e alle persone che lavorano con noi motivazione e orgoglio. Far parte di questo gruppo internazionale significa far parte di una comunità di persone che si spronano a vicenda a dare il meglio di sé. Il tuo lavoro offrirà nuovi stimoli alla vita dei nostri clienti. Farai parte di una rete di persone dedicate e professionali che credono in ciò che fanno.

E ci crederai anche tu.

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