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Configuration Manager

Dettagli dell'offerta

location-pin Praga, Hlavní město Praha, Cechia
location-tag EEMENA00008_EN
About the role

This position is accountable for ensuring that all Configuration Items that Adecco Group owns within the EMEA region are known and tracked at all times based on standard ITIL 4 methodologies. Expected results will be supporting the IT strategy and objectives, reinforcing security and compliance, and ensuring alignment of local standards systems and guidelines. You will work within existing frameworks and govern the implementation and use of the standard SACM (Service Asset & Configuration Management) methodology across our organization.

What you’ll be doing
    • Govern the creation and management of CIs and related information for the EMEA region.
    • Ensure that operational processes are in place to maintain secure configuration, consistent classification and management of CIs, and for the verification and audit of configuration records across the EMEA Region
    • Regular reporting on the status of configuration management in the EMEA Region.
    • Manage regional stakeholders and country CI Owners
    • Drive the data quality and health for EMEA Region CIs in the CMDB
    • Chair a Regional Configuration Community of Practice for the EMEA Region
    • Attend the global Configuration Community of Practice and the Configuration Control Board to represent the EMEA Region
    • Contribute to the development of global configuration management strategies, policies, standards, and guidelines.
    • Support the development, configuration and maintenance of tools (including automation) to identify, track, log and maintain accurate, complete and current information
About you
    • A minimum of 3 years’ experience with a strong background in configuration management
    • Broad service management experience working within an international corporate environment
    • Experience with ServiceNow, in particular
      • IT Service Management
      • Configuration Management and CMDB
      • Common Services Data Model (CSDM v3 preferred),
      • Discovery tooling
      • Health Dashboard
      • Data Certification
      • Automation capabilities,
    • The planning, management, control and governance of organisational, project and artefacts, including agile development and cloud-first delivery models
    • Ability to work with senior stakeholders
    • Excellent communication and presentation skills
Why choose us?

It’s an exciting time to be part of our team. We’re proud to be a global thought-leader and care about doing the best job we can to ensure better futures for everyone. We do this by building our Future@Work strategy as a united team of 30,000+ colleagues with a collective spirit working in over 60 countries globally.

You’ll have the opportunity to grow across a variety of interesting jobs and careers over our extensive portfolio of global brands. We empower our colleagues to work in the smartest, most efficient ways to achieve total balance between the demands of their jobs and their lives. That’s why we give you the autonomy and support you need to work in the way that makes you most productive, agile, confident, and insightful.

Putting people first, pioneering with a collective spirit and always advancing with a growth mindset -that’s what we stand for at the Adecco Group. Here, we are all individuals with a unique perspective on the world we live in. That’s what makes us stronger. Whoever you are and whatever your background, you can be yourself. So, we aim to build on the attributes that make you, you. We offer a range of world-class resources for upskilling and development, satisfying your curiosity while the sharing skills, knowledge, and expertise to grow together.

Make an impact where it matters most.

A journey to bring out the best in you

We believe that having an understanding of the hiring process helps you to prepare, feel, and be, at your best. As a global, multi brand organization with multiple different roles, our application process can vary.

On our career site, you will find some of the key steps you can expect to guide you along the way.

As one of the world’s largest employers we believe in talent, not labels, and focus on the diverse and unique skills our people bring. We seek to foster a culture of belonging and purpose, an environment where everyone can thrive and feel engaged, and where difference is respected and valued. Our commitment to equity, equal opportunity, inclusion, and diversity is part of our broader commitment to respecting fundamental human rights across our value chain. The Adecco Group is proud to be an Equal Opportunity Employer.

Cosa significa far parte di Adecco Group.

Da oltre 50 anni promuoviamo l'incontro di migliaia di persone dall'esperienza e dalla cultura diverse con opportunità di lavoro in tutto il mondo. Offriamo soluzioni e servizi di qualità elevata nel settore delle risorse umane, sostenendo il mondo del lavoro per offrire ai nostri clienti un'esperienza su misura e alle persone che lavorano con noi motivazione e orgoglio. Far parte di questo gruppo internazionale significa far parte di una comunità di persone che si spronano a vicenda a dare il meglio di sé. Il tuo lavoro offrirà nuovi stimoli alla vita dei nostri clienti. Farai parte di una rete di persone dedicate e professionali che credono in ciò che fanno.

E ci crederai anche tu.

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